Privacy and Cookies Policy


We do not collect any information that can identify you as an individual without your consent. Any personal information you give with active consent will be used by Crouch Waterfall for legitimate purposes only. Crouch Waterfall will only lawfully process data with the consent of the data subject and in accordance with the legitimate interests of the company.

In practice, this means that details provided could be used to receive newsletters and information on relevant services provided by Crouch Waterfall. Information is retained for the purposes of pursuing legitimate interests and will be removed from our records should active consent or legitimate interests no longer stand. Crouch Waterfall endeavours to maintain accurate records of personal data. Unless specified, data subjects are under no contractual obligations to provide personal data.

Your data is stored securely and is not transferred to any third party without the active consent of the data subject being obtained. Crouch Waterfall processes all data manually and does not undertake automated decision-making processes. Privacy by design is mandatory to all new projects and storage systems at Crouch Waterfall.

Crouch Waterfall monitors information acquired via the company website to better understand how the site is being used and how it can be improved. This type of information is collective data (such as the total number of website visitors) and does not identify individuals. These statistics are collected on a regular basis and only used internally. It is stressed that no personal customer information is collected without consent.


As the data subject, you maintain the right to:

Request for details and copies of existing personal records to be given

Withdraw consent for processing or retention of data at any point (for which Crouch Waterfall must comply within 30 days of receipt of instruction)

Request for the rectification of personal records

Lodge a complaint with the Information Commissioners Office


How our website uses cookies

Cookies are small text files that contain letters and numbers and they are placed on your device by websites that you visit. They are widely used in order to make websites work properly or more efficiently, as well as to provide information to website owners.

We use Google Analytics on our website which uses cookies. Google Analytics gives us useful information about our website such as the number of visitors, which pages are the most popular and how long visitors spend on those pages. We cannot identify you from this information.

How to stop our website from using cookies

You can refuse cookies by using your web browser’s settings.

To find out more about cookies, including how to see the cookies that have been set by your web browser and how to delete them, visit or

To opt out of being tracked by Google Analytics across all websites visit


If you have any questions, concerns or suggestions about our data protection policy, if you wish to understand the data held about you, or you want to be removed from our database, please contact us at